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Project Brief

Public Utility Upgrades to Documentum 7.2

Documentum Upgrade Delivers Multiple Benefits

Company Profile

  • A large public utilities company in the southern United States that provides electric, water, and lighting services to more than 250,000 customers.

Business Challenges

  • Company’s Legal and HR applications on a version of Documentum that was no longer supported, and incompatible with their enterprise standards for MS Office, Windows, and Internet Explorer
  • Proliferation of servers and System Admin Procedures not well defined
  • Back-up and Recovery procedures not vetted


  • Upgrade ECM System to Documentum 7.2

The Solution

  • Upgrade HR and Legal custom applications to Documentum 7.2 across four environments
  • Virtualize and consolidate servers and document System Admin Procedures for each environment
  • Design and test Back-up and Recovery procedures for Development, Test, User Acceptance Testing, and Production

Results / ROI

  • Risk minimized & future development enabled with Documentum 7.2
  • Enabled enterprise standards for MS Office, Windows, and IE
  • Consolidated 90 servers to 25; simplified administration
  • Gained confidence in new backup and recovery procedures to restore critical data

Learn more about Documentum consulting from Flatirons.

“Special thanks and kudos to Flatirons Solutions resources for planning, architecting, and coding like rock stars.”

– Customer PM

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